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Our Services

Claims Assistance

Understanding and navigating the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) can be overwhelming. Whether you’re applying for benefits for the first time, requesting medical services, or resolving claim issues, our experienced team is here to help.

We believe your focus should be on your health, not paperwork. Our knowledgeable staff provides compassionate guidance throughout the claims process, helping eligible Hanford workers and their families understand their benefits and submit the documentation needed to receive covered services.

Two nurses review a claims binder with a patient
Our Claims Assistance Includes
  • Home Health Care Claims: We’ll help you complete required forms, gather supporting physician documentation, and submit requests for authorization for skilled nursing or home care related to your accepted EEOICPA condition.
  • White Card Medical Benefits: Your White Card provides lifetime medical coverage for approved work-related illnesses. We help patients understand benefits, locate providers, and coordinate covered services.
  • Denied Claims: A denial doesn’t always mean benefits have ended. We help review denied requests, identify missing information, and work with providers to support resubmission.
  • Delayed Claims: Our team helps monitor the status of pending requests and communicates with appropriate parties to move your claim forward efficiently.
  • Durable Medical Equipment (DME) Claims: We assist with gathering prescriptions and medical documentation for necessary equipment like hospital beds, wheelchairs, and oxygen equipment.
  • Medical Expense Reimbursement Claims: If you’ve paid out-of-pocket for covered treatment, we assist with completing reimbursement forms and gathering receipts for the U.S. Department of Labor.
  • Home Modification Claims: We help coordinate documentation for medically necessary modifications like ramps or bathroom improvements that support safe mobility within the home.
  • Medical Travel Reimbursement Claims: Eligible beneficiaries may request reimbursement for mileage and travel-related expenses. Our team helps complete required forms and ensures supporting documentation is included.

Experienced Guidance Every Step of the Way

The EEOICPA claims process can be complex, but you don’t have to navigate it alone. Our experienced team is dedicated to helping eligible Hanford workers and their families understand their benefits, complete paperwork accurately, and access the medical services they deserve.

Our goal is to make the claims process easier so you can focus on what matters most — your health, your family, and your quality of life.

We're here when you're ready.

Whether you have questions about Claims Assistance or you’re ready to begin, a real person is available 24/7 to help you and your family.